Best Sellers Factory

Your use of this Website and/or our services constitutes Your agreement to the following terms and conditions. If You do not agree with any of these terms and conditions, please do not use this Website or Our services.

If You are under legal age of consent for Your respective district, You are not allowed to access or use this Website or Our services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise.

By submitting an order and/or payment, You are acknowledging that You have read and understand these terms and conditions. By submitting an order and/or payment, You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and bestsellersfactory.com.

Definition of Terms

“Website” means all online content on bestsellerfactory.com website pages.
“Customer,” “You,” or “Yours” mean and refer to you and/or any other person submitting an order to bestsellerfactory.com on your behalf.
“Company,” “We,” or “Our” mean and refer to bestsellerfactory.com, a company registered under the laws of Massachusetts.

“Product” means and refers to all services and products provided by bestsellerfactory.com to Customer in accordance with his/her Order.
“Order” means an order via phone or e-mail made by Customer to purchase services or products provided by bestsellersfactory.com. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, WesternUnion, or PayPal transfer.

Our Services

By submitting the Order and/or payment, You are purchasing the Product for Your use only. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/or payment to this Website.

REFUND POLICY

It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the Best Sellers Factory Policy.

We offer refunds only in special cases and specified conditions, detailed as under:

Change of Mind:

If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent Delivery:

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
If it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction.
Reserve FREE Pages for future, but of same value and you can avail them at any time.

If we’re still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)

Late Delivery:

We believe in “On Time Delivery” but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame:

Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained.
All the customers must note the deadline for claiming refund at the time of placing order.

Cases where refund will not be issued:

In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases.
The company will not be responsible for any delay from the client’s end.
No refund will be issued on the basis of low of writing.

Our amazing clients!

The testimonials of all our wonderful clients

Our clients love to express their gratitude for the high-quality work we’ve provided to them. They appreciate the hard work our writers have done.

Ashley

I can't praise Bestsellers Factory enough. They were attentive to my needs, providing personalized support and ensuring my book was of the highest quality. The marketing assistance after publication was also extremely valuable. However, I did wish I had opted for getting these services earlier which would’ve helped in generating more sales for my book.

Simplice

When I first signed up, I wasn't sure what to expect, but I was truly impressed by the professionalism and talent of the writers at Bestsellers Factory. My book turned out even better than I could have ever imagined.

Beverly

I was initially uncertain about what to expect when I opted Bestsellers Factory, but I was absolutely amazed by their sound knowledge and expertise. The team truly exceeded my expectations, and my book turned out even better than I had envisioned. They went above and beyond by helping build my profile on Goodreads and promoting my work through various other platforms, which really helped boost my visibility. Thanks to their efforts, my book has reached audiences I never thought possible.

Jeff

Mike Bellingham and Shay Anderson at Bestsellers Factory were a pleasure to work with. They made the entire publishing process seamless. With their keen eye for detail and in-depth knowledge of the industry, they gave my book the extra polish it needed to really stand out on Amazon.

Kyle

I was initially impressed by how clearly they explained the marketing process and the efforts I would need to invest to make my book visible. The account managers and brand strategists at Bestsellers Factory are highly efficient and provide valuable suggestions for building a compelling author profile. Their social media team worked closely with me to create engaging user-generated content that highlighted how my book, Cracking the Autism Code, helps patients and covers key topics mentioned in the title. I would definitely recommend their goal-driven services.

Terms & Conditions